Once your order is placed, you’ll receive a confirmation email with all the details. This email is your assurance that we’ve received your order and are getting it ready for production.

If you don’t see the confirmation email within 24 hours, check your spam or promotions folder. Still no luck? Reach out to us through the Contact Us form, and we’ll be happy to help.

Unfortunately, once an order is placed, we’re unable to change the shipping address. Please double-check your address at checkout to ensure it’s accurate. If your order cannot be delivered due to an incorrect address, it may be returned to us, and we’ll contact you with next steps.

Not yet—but we’re working on it! Our long-term goal is to ship across the global Black diaspora and beyond. As a mission-driven brand, expanding access is a key priority, and we’re actively exploring international logistics. Sign up for updates and follow us on social for announcements.

Customers cover shipping costs unless a promo says otherwise. Shipping fees are non-refundable. If your order gets returned due to an incorrect address, you’ll need to cover the cost of reshipping.

Shipping rates are based on your location, shipping method, and order weight. You’ll see the final cost at checkout—no surprises, just straight-up transparency.

For international orders, customs fees may apply, and those are the customer’s responsibility. We’ll always keep you in the loop on what to expect!

Each Blackable piece is made just for you, so please allow 7–10 business days for production and an additional 3–5 business days for shipping within the U.S. Once your order ships, you’ll receive a tracking number to keep an eye on its journey.

We believe in creating thoughtfully, not mass-producing—and trust us, it’s worth the wait.

If you have any questions about your order status, feel free to reach out through the Contact Us form.

Once an order is marked as delivered, Blackable is not responsible for lost or stolen packages. However, there are a few steps you can take:

• Check with your building doorman, concierge, mailroom, front door or mailbox, as packages are often left in these areas.
• If your package is not found within 24 hours of being marked delivered, contact the carrier to file a claim.

For further assistance, feel free to reach out through our Contact Us form

Once an order is placed, it cannot be canceled as each piece is made to order. Please review your order carefully before completing your purchase.

If there’s an issue with your order, check our Return policy for details on defective items, or reach out via our Contact Us form—we’re here to help.

No, we’re unable to combine multiple orders once they’re placed. Each order is processed individually to ensure timely production and shipping.

If you have questions about your orders, feel free to reach out through our Contact Us form.

At this time, we do not accept returns. However, if your item is defective, we are happy to assist with an exchange.

If you receive a defective product, contact us within 10 days of delivery with a photo clearly showing the defect. If approved, we’ll provide a return shipping label, and once we receive the item, we’ll issue store credit for the full purchase amount or send a replacement if stock is available.

Returned items must be:
✔ Unworn, unwashed, with tags attached
✔ In their original condition and packaging
✔ Shipped using the prepaid label we provide

Once received, we’ll process your store credit or send a replacement if stock is available.

We only offer exchanges for defective items. If you’d prefer a different item, you will need to place a new order using your store credit.

All items are final sale and cannot be returned or exchanged. However, if your item is defective, we’ll happily offer an exchange or store credit if reported within 10 days of delivery.

You must contact us within 7 days of delivery if your item is defective or incorrect.

If your return is approved, we will provide a prepaid return shipping label, so you don’t have to cover shipping costs.

For any questions or issues, reach out via our Contact Us form or email contact@blackable.com.

Blackable is a lifestyle brand created to normalize and advance Black affluence with bold, thought-provoking designs made for every moment—backed by real action and impact.

Our name, a fusion of Black + Able, is a declaration: We are proudly Black. We are capable. We are powerful. We are here.

We blend high-quality fashion, statement home goods and cultural impact to elevate Black excellence—investing directly in our community with every purchase.

100%. Blackable is Black-owned, employee-owned and community-powered. Every decision, every dollar and every design reflects our commitment to elevating and empowering Black excellence.

We don’t just sell products—we shift the culture.

Authentic, Thoughtful Design – No fast fashion here. Every piece is curated with intention.

Community Investment – 2% of every sale goes toward uplifting Black communities.

Employee-Owned Model – Blackable is built by us, for us, ensuring that those who contribute to our success have a stake in it.

Limitless Living – We celebrate Black affluence, ambition and bold expression—because we don’t wait for approval. We create our own tables.

All prices on our website are listed in U.S. Dollars (USD).

We accept Visa, MasterCard, American Express, Discover, PayPal, and Amazon Pay.

We do not offer refunds or exchanges—all sales are final.

✔ If you receive a defective or incorrect item, we’ll make it right by sending a replacement or issuing a store credit for the value of your order.
✔ To request a replacement or store credit, contact us using our Contact Form within 7 days of receiving your order with photos of the issue.

We stand by our quality and are committed to ensuring you love your Blackable purchase!

Sales tax applies to orders shipped within South Carolina. Customers in other states are not currently subject to sales tax unless required by applicable laws.

No—only one discount or promo code per order. Codes cannot be combined with other offers.